Articles

How to get your dental practice Compliant: the 4 components of Compliance

November 2018.  |  Estimate reading time: 5-7 minutes

Is your practice compliant?

Infection control breaches should never ever be taken lightly. With most practices achieving an average of 77%...

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What information should your Infection Prevention Policy & Procedures Manual include?

December 2018  |  Estimate reading time: 3 - 5 mins.

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How to manage resistance to change in the dental practice

“CHANGE”. It’s that dirty word that many of us regard as a scary thing. It involves risk and uncertainty; therefore, it induces some level of stress or anxiety. 

When it comes to implementing...

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HIT-BY-A-BUS TEST: Would Your Practice Survive it?

Daniel Midson-Short, May 2018 - You’ve probably heard the expression ‘you could get hit by a bus’. It’s a strangely morbid phrase that denotes that anytime, anywhere things could take a wrong...

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Front Office Training - you don't get a second chance to make a good first or last impression

Simon Palmer, November 2006 - It is self-evident that a dentist who is able to build rapport will have the greatest chance of repeat business from a patient. However, to focus solely on the...

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Upcoming

A quick overview of the next few workshops we'll be hosting.