Articles

HIT-BY-A-BUS TEST: Would Your Practice Survive it?

Daniel Midson-Short, May 2018 - You’ve probably heard the expression ‘you could get hit by a bus’. It’s a strangely morbid phrase that denotes that anytime, anywhere things could take a wrong turn.

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Investing in Yourself and Your Team This New Financial Year

Daniel Midson-Short

Every year around the end of the financial year, we see dentists doing the same thing: they often ‘invest’ money in a new chair, a new piece of equipment, or even a refurbishment...

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Don't Mess With Your Practice Manager

Daniel Midson-Short, May 2018 - When was the last time you stopped to think about all the tasks a Practice Manager does? 

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Front Office Training - you don't get a second chance to make a good first or last impression

Simon Palmer, November 2006 - It is self-evident that a dentist who is able to build rapport will have the greatest chance of repeat business from a patient. However, to focus solely on the dentist’s...

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