November 2019.Estimated reading time: Approx. 4 - 6 minutes.

Upskilling Practice Managers for the road ahead. 

The role of the Practice Manager in a dental practice is becoming more and more...

by Dr. Phillip Palmer. Estimated reading time: 5 - 7 minutes.

by Patric Moberger. Estimated reading time: 3-5 minutes.

Daniel Midson-Short

Every year around the end of the financial year, we see dentists doing the same thing: they often ‘invest’ money in a new chair, a new piece of equipment, or even a refurbishment...

Dr Phillip Palmer, April 2013 - I often hear from practice owners: "I don't want to invest in training my team. What if they leave? I will have wasted all this money”. Being a massive advocate for...

Simon Palmer, November 2006 - It is self-evident that a dentist who is able to build rapport will have the greatest chance of repeat business from a patient. However, to focus solely on the dentist’s...