Articles

Money Matters: Discussing price and payment options with patients

Estimated reading time: 5 minutes

Addressing the cost of a dental treatment is a constant challenge that many practices face. It is also one of the most important dialogues that can make or break...

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Complacency breeds regression.

by Dr. Phillip PalmerEstimated reading time: 5 - 7 minutes.

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More Than Just A Set Of Teeth - How well do you know your patients?

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What Can Dental Practices Learn From A Bottle of Ketchup

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Good Isn't Good Enough Anymore Today

Patric Moberger, May 2018 - Think for a moment how much business has changed in the past 15 years. Since the internet has taken hold of our lives, there has been a shift in the way that we as...

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Are You Ready For A Wave of Change?

Daniel Midson-Short, May 2018 - Each generation has one thing in common - we all live through periods of change. We see new trends emerge all the time. Some of them affect us more than others.

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Front Office Training - you don't get a second chance to make a good first or last impression

Simon Palmer, November 2006 - It is self-evident that a dentist who is able to build rapport will have the greatest chance of repeat business from a patient. However, to focus solely on the...

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Upcoming

A quick overview of the next few workshops we'll be hosting.