Articles

The secrets to success: Get more, keep more, do more, learn more

Dr Phillip Palmer, July 2013 

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Why the long lease?

Simon Palmer, June 2013 

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Are high fees really the problem?

Simon Palmer, May 2013 - Over the last 6 months, Dental Patient Surveys (www.dentalpatientsurveys.com) has been receiving survey results and statistics on patient experiences from hundreds of...

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The top 5 reasons to invest in training in your team

Dr Phillip Palmer, April 2013 - I often hear from practice owners: "I don't want to invest in training my team. What if they leave? I will have wasted all this money”. Being a massive advocate for...

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How to be prepared for the coming government dental scheme

Dr Phillip Palmer, March 2013 - In the wake of the cancelled government dental scheme last year (the CDDS), the dental industry gave little attention given to the new $4.1 billion Dental Reform...

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Thriving in an ever changing marketplace

Dr Phillip & Simon Palmer, January 2013 - With the sale in December of Dental Corporation to BUPA, an English insurance company, the 2012 year ended with a bang and another potentially huge shift in...

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The False Sense of Excellence

Dr Phillip & Simon Palmer, January 2013 - Most people would be familiar with the term “a false sense of security”. It is a term used when someone feels secure and safe in a place where they should...

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Selling yourself to a Seller

Simon Palmer, December 2012 

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Dentistry in the post CDDS world

Dr Phillip & Simon Palmer, November 2012 - From December 2012, there has been no more patients treated under the Medicare CDDS scheme.

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Your patients have something to tell you...

Simon Palmer, October 2012 - 4 great reasons why you should regularly survey your patients

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