Articles

Monitoring your practice’s vital signs

Dr Michael Sernik, July 2005 - “I just want to do dentistry. I’m not interested in management or leadership or the business of dentistry.”

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I Was a Greengrocer Dentist

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Practice Management heresy

Dr Michael Sernik, April 2004 - “My staff are reluctant to call ‘old’ patients who have dropped out of our recall system. They hate calling these patients and I think they will quit if I insist they...

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Lift your EQ

Dr Michael Sernik, Dr Phillip Palmer, January 2004 - If you wanted to measure your chances of building a successful practice, what would you need to measure? Most of us would say things like, a high...

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Should a dentist try to influence a patient's decision

Dr Michael Sernik, December 2003 - If this type of question were asked of a medical practitioner, the answer would be straightforward. Explain the various pros and cons and let the patient choose.

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Dental Prenuptials

Dr Michael Sernik, October 2003 - If you are thinking of hiring a clinician or if you are going to be hired as a clinician, this article is for you."We don't need a contract. We are friends and we...

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Using job descriptions to improve delegation

Dr Michael Sernik, August 2003 - “The more you know the more you need to know”. When it comes to Dental Practice Management this saying really rings true. Gone are the days where a successful...

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Formulas for Paying Assistants

Dr Michael Sernik, March 2003 - Lies, lies and statistics. It is possible to construct almost any argument based on statistics. The ABS conducted its 1st survey of the dental services industry and...

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Preferred provider : prefer not!

Dr Michael Sernik, January 2003 - Dentists around the country are receiving letters from some dental insurance companies telling them that they are to be removed from the list of 'preferred...

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In over your head with overhead

Dr Michael Sernik, January 2003 - You've been working hard all year, long days, few vacations, your revenue seems quite good but you don't see any significant growth in your savings. Sound familiar?...

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Upcoming Workshops

A quick overview of the next few workshops we'll be hosting.