Articles

Receptionist... what's in a name?

Dr Michael Sernik, April 2002 - When a business person goes to an office, they expect the receptionist to be a person who simply answers the phone and passes messages to someone who has the...

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Retaining Good Staff

Dr Michael Sernik, March 2001 - Unemployment in and around the capital cities and even in many regional cities across Australia is the lowest it's been in many, many years. Dentists across the...

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Upcoming Workshops

A quick overview of the next few workshops we'll be hosting.