Articles

What information should your Infection Prevention Policy & Procedures Manual include?

December 2018  |  Estimate reading time: 3 - 5 mins.

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How to manage resistance to change in the dental practice

“CHANGE”. It’s that dirty word that many of us regard as a scary thing. It involves risk and uncertainty; therefore, it induces some level of stress or anxiety.

When it comes to implementing changes...

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Random Infection Control Audits to happen in NSW

November 2018 

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Build patient trust with your Position Statement

Brett Churnin, November 2018

Think for a moment about somebody you really trust. It might be a family member or close friend. It might be a professional person such as a doctor or an accountant.

...

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What do your patients remember from their appointment?

Brett Churnin, November 2018

Ever have this experience?

You thought the appointment went really well; the patient was listening, they were smiling, they were nodding, they accepted treatment. You...

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The four barriers that prevent patients from choosing optimum treatment

Brett Churnin, October 2018. 

When a dentist offers treatment options to their patients, they do so with the patients’ optimum and long-term oral health in mind. It seems logical that a person should...

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Breaking down the new patient exam

Brett Churnin, October 2018 

Most patients aren’t really concerned about their missing tooth. It’s long gone and there’s no pain.

But as dentists, we know that it’s effects are causing more problems.

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Are you suffering from "The Rejected Dentist Syndrome"?

Dr Phillip Palmer, September 2018.

Unfortunately, it’s a tiring, disturbing and depressingly repetitive story for many dentists when it comes to offering treatment for patients.

Patients each have...

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HIT-BY-A-BUS TEST: Would Your Practice Survive it?

Daniel Midson-Short, May 2018 - You’ve probably heard the expression ‘you could get hit by a bus’. It’s a strangely morbid phrase that denotes that anytime, anywhere things could take a wrong turn.

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Investing in Yourself and Your Team This New Financial Year

Daniel Midson-Short

Every year around the end of the financial year, we see dentists doing the same thing: they often ‘invest’ money in a new chair, a new piece of equipment, or even a refurbishment...

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Upcoming Workshops

A quick overview of the next few workshops we'll be hosting.