Articles

Preferred provider : prefer not!

Dr Michael Sernik, January 2003 - Dentists around the country are receiving letters from some dental insurance companies telling them that they are to be removed from the list of 'preferred...

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In over your head with overhead

Dr Michael Sernik, January 2003 - You've been working hard all year, long days, few vacations, your revenue seems quite good but you don't see any significant growth in your savings. Sound familiar?...

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The many roles of a dentist

Dr Phillip Palmer, January 2003 - One of the hardest things for us to do as dentists is to carry out all the roles that come our way. We need to be:

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Benchmarking overheads - how to avoid the traps

Dr Phillip Palmer, December 2002 - As practice management consultants to the dental profession, we at Prime Practice, are regularly asked questions like …

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Benchmarking income and hygienists

Dr Phillip Palmer, October 2002 - Many people think that dentistry is not the profession it once was.

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Receptionist... what's in a name?

Dr Michael Sernik, April 2002 - When a business person goes to an office, they expect the receptionist to be a person who simply answers the phone and passes messages to someone who has the...

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Successful Practice Transitions

Dr Phillip Palmer, February 2002 - Transitioning in a dental practice, whereby you gradually sell a part of your practice to a younger dentist can be an attractive proposition at any stage of your...

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Recruiting and selecting the best

Dr Phillip Palmer, Gail Neeson, November 2001 - Like any small business the issue of how to attract, recruit and retain staff is a constant challenge for our clients. Whether you’re recruiting a...

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Limiting beliefs

Dr Phillip Palmer, May 2001 - Everyone has a belief system, which has been developed over the years, and has guided them in their actions and inactions to where they are today. However, often, this...

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Retaining Good Staff

Dr Michael Sernik, March 2001 - Unemployment in and around the capital cities and even in many regional cities across Australia is the lowest it's been in many, many years. Dentists across the...

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