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Gail Neeson, August 2004 - {This is part 1 in a 2-part article on achieving a balance of fulfilment in all areas of our life. Part 1 looks at getting the passion back in your work/business.}
Campbell Macbean, Dr Michael Sernik, May 2004 - Here’s a true story of two dentists and their leadership.
Dr Phillip Palmer, April 2004 - Several sociological phenomena have been converging over the past few years:• There appears to be a moderate to severe shortage of dental manpower-that also looks like...
Dr Michael Sernik, April 2004 - “My staff are reluctant to call ‘old’ patients who have dropped out of our recall system. They hate calling these patients and I think they will quit if I insist they...
Dr Michael Sernik, Dr Phillip Palmer, January 2004 - If you wanted to measure your chances of building a successful practice, what would you need to measure? Most of us would say things like, a high...
Dr Michael Sernik, December 2003 - If this type of question were asked of a medical practitioner, the answer would be straightforward. Explain the various pros and cons and let the patient choose.
Dr Michael Sernik, October 2003 - If you are thinking of hiring a clinician or if you are going to be hired as a clinician, this article is for you."We don't need a contract. We are friends and we...
Dr Phillip Palmer, September 2003 - I've often thought on my trips around Australia and New Zealand, how should a dentist choose a practice management (PM) company? After all, many dentists believe...
Dr Michael Sernik, August 2003 - “The more you know the more you need to know”. When it comes to Dental Practice Management this saying really rings true. Gone are the days where a successful...
Dr Michael Sernik, March 2003 - Lies, lies and statistics. It is possible to construct almost any argument based on statistics. The ABS conducted its 1st survey of the dental services industry and...
