Articles

Ethical influence or malicious manipulation

Dr Michael Sernik, Dr Phillip Palmer, September 2007 - When we graduate from dental school we have learned how to provide the best dental care for our patients. We are skilled in our examination and...

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To buy or not to buy... is that the only question?

Dr Michael Sernik, September 2007 - In this age of accelerated technological innovation, and in the face of lavish marketing campaigns by the dental supply industry, the question: ‘should I buy’ will...

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Staff retention

Dr Michael Sernik, August 2007 - We are currently in a period of very low unemployment. With an undersupply of employees, practices are finding that maintaining employee loyalty is more important...

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The South African dentists answer to...

Dr Phillip Palmer, June 2007 - Recently when I was speaking to a non-dental industry friend of mine he told me that he thought the six-monthly checkup concept was a big con that dentists were...

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The rules of attraction - the competitive advantage when recruiting dentists

Simon Palmer, June 2007 - The shortage of dentists in Australia and New Zealand has been widely reported for several years now. One of the lesser-reported impacts of this shortage is that practices...

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Recruiting an Employee Dentist – gut instinct or preparation and protocols?

Simon Palmer, March 2007 - Most dentists depend on their gut feeling about a prospective employee, rather than utilise any structure in the screening and interviewing process. While gut instinct may...

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Don't tell anyone, I'm selling my practice!

Simon Palmer, February 2007 - The laws of supply and demand tell us that the more buyers that are interested for an item, the higher the price will be. As a result, typically, when someone is trying...

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With friends like me...

Dr Phillip Palmer, February 2007 - Many years ago, when I found a house that I wanted to raise my family in, I approached a good friend who was an architect, with the request that he design a fairly...

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Why practice management?

Dr Phillip Palmer, February 2007 - There seems to be a negative stigma among many people about getting business coaching. It’s like the complaint women often make about men never wanting to ask for...

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Get moving!

Darren McMurray, December 2006 - Whether you’re a city or a country dental practice, you’ll know that there is a large shortage of dentists in rural Australia, that keeps growing. Most of us who work...

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