---
title: Articles | Brett Churnin (2)
description: (2)
---

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# Articles

- [Dental Patient Communication (16)](https://articles.primepractice.com.au/blog/tag/dental-patient-communication)
- [Dental Practice Management (14)](https://articles.primepractice.com.au/blog/tag/dental-practice-management)
- [Practice Ownership (11)](https://articles.primepractice.com.au/blog/tag/practice-ownership)
- [Compliance: Infection Prevention & Sterilisation (10)](https://articles.primepractice.com.au/blog/tag/compliance-infection-prevention-sterilisation)
- [Leadership (9)](https://articles.primepractice.com.au/blog/tag/leadership)
- [Patient Experience (7)](https://articles.primepractice.com.au/blog/tag/patient-experience)
- [Team Management (7)](https://articles.primepractice.com.au/blog/tag/team-management)
- [Team Development & Growth (6)](https://articles.primepractice.com.au/blog/tag/team-development-growth)
- [Business Acumen (5)](https://articles.primepractice.com.au/blog/tag/business-acumen)
- [Associate Dentists Academy (2)](https://articles.primepractice.com.au/blog/tag/associate-dentists-academy)

- [Dr Phillip Palmer (87)](https://articles.primepractice.com.au/blog/author/dr-phillip-palmer)
- [Simon Palmer (43)](https://articles.primepractice.com.au/blog/author/simon-palmer)
- [Client Interview (33)](https://articles.primepractice.com.au/blog/author/client-interview)
- [Dr Michael Sernik (32)](https://articles.primepractice.com.au/blog/author/dr-michael-sernik)
- [Brett Churnin (16)](https://articles.primepractice.com.au/blog/author/brett-churnin)
- [Megan Sharpe (8)](https://articles.primepractice.com.au/blog/author/megan-sharpe)
- [Daniel Midson-Short (6)](https://articles.primepractice.com.au/blog/author/daniel-midson-short)
- [Anita Roubicek (5)](https://articles.primepractice.com.au/blog/author/anita-roubicek)
- [Patric Moberger (5)](https://articles.primepractice.com.au/blog/author/patric-moberger)
- [Bethan Flood (3)](https://articles.primepractice.com.au/blog/author/bethan-flood)

[Newer articles »](https://articles.primepractice.com.au/blog/author/brett-churnin/page/1)

## [4 Ways to Reduce the Risk of Patient Backlash](https://articles.primepractice.com.au/blog/4-ways-to-reduce-the-risk-of-patient-backlash)

**Brett Churnin, June 2018** 

When diagnosing as a dentist, there is always the chance of a backlash from patients where they could react negatively. 

Sometimes it is about the price, and other times it...

[Read article...](https://articles.primepractice.com.au/blog/4-ways-to-reduce-the-risk-of-patient-backlash)

## [3 Keys to Building Trust with Patients](https://articles.primepractice.com.au/blog/3-keys-to-building-trust-with-patients)

**Brett Churnin, June 2016**  

[Read article...](https://articles.primepractice.com.au/blog/3-keys-to-building-trust-with-patients)

## [The top 10 Mistakes that dentists make unknowingly](https://articles.primepractice.com.au/blog/the-top-10-mistakes-that-dentists-make-unknowingly)

In the past 10 years, I have worked with thousands of dentists across the globe on their practice success. In that time, I have seen many patterns emerge, especially...

[Read article...](https://articles.primepractice.com.au/blog/the-top-10-mistakes-that-dentists-make-unknowingly)

## [Avoiding Polite Evasion](https://articles.primepractice.com.au/blog/avoiding-polite-evasion)

**Brett Churnin, September 2018**

**The Problem**Here’s what most skilled dentists do: They bond well with the patient and develop rapport. They spend a lot of time in the exam explaining the treatment that...

[Read article...](https://articles.primepractice.com.au/blog/avoiding-polite-evasion)

## [Setting up your Hygienist for success](https://articles.primepractice.com.au/blog/setting-up-your-hygienist-for-success)

**Brett Churnin, May 2010**

[Read article...](https://articles.primepractice.com.au/blog/setting-up-your-hygienist-for-success)

## [Hitting a slow patch?](https://articles.primepractice.com.au/blog/hitting-a-slow-patch)

**Brett Churnin, May 2008** - Jack answered the phone and I asked him how things were going. I could hear it in his sigh, before he said the word... “Terrible!” I was surprised, so I asked him to explain...

[Read article...](https://articles.primepractice.com.au/blog/hitting-a-slow-patch)

[All articles »](https://articles.primepractice.com.au/blog)