---
title: Practice of the month March- Care Dental Centre
description: My leadership skills are different and better. My team is a lot more independent and self-directed. To the point where they know when they need to include me in decisions and when they don’t. This has certainly helped me to maintain a good work-life​ balance.
---

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# [Practice of the month March- Care Dental Centre](https://articles.primepractice.com.au/blog/practice-of-the-month-march-care-dental-centre)

 Written by [Client Interview](https://articles.primepractice.com.au/blog/author/client-interview) | Sep 3, 2018 6:14:03 AM

**Client interview, March 2015** - Interview with Dr Kurtis Kemppainen - Principal Dentist at Care Dental Centre

**How were you introduced to Prime Practice?**  
Ever since I graduated, I have worked in a practice that was working with Prime Practice. And when I spoke to my uni colleagues, I realised that in the practices they were working in there were all sorts of issues that I hadn’t seen: including scheduling, staffing and upset with the dental industry.  
When I bought my practice, I felt I needed to know the fundamentals of running a successful practice, so went along to the Practice Owner’s Workshop

**What has changed?**  
My leadership skills are different and better. My team is a lot more independent and self-directed. To the point where they know when they need to include me in decisions and when they don’t. This has certainly helped me to maintain a good work life balance. So when I walk out the door, I don’t need to be working out of hours. I can truly be away from the office.

**What is your most important leadership tool?**  
Having the trust in the team I employ that they can accomplish the tasks they are set and I don’t have to be responsible for everything.

**Has your team changed?**  
Thankfully, my team has largely stayed the same. We have expanded slightly and have had a few pregnancies along the way, but otherwise all the same people I started Prime with. Individually, they have all gained confidence with their skills and added new dimensions to their roles. I think they enjoy having a greater role in the operations of a practice.

**What has been your biggest achievement since starting your own practice?**  
My biggest achievement is not letting my work consume everything. That is really important when you own a dental practice and many of my uni colleagues have spoken about this. I am able to spend time with my family and know things will be moving forward in the business.  
Having a good team is a priority and if they understand their roles and jobs, with systems in place, they can work independently. This has also been a great achievement- to have a consistent team.

**How have you found the coaching experience?**  
It is good to have that person to report in to to have that sense of responsibility. I have found it really motivating to have someone else to answer to. My coach has done a terrific job of moving me in directions I needed to go. Take marketing for example, I was initially very reluctant, but in the last few months, I have found myself doing things I wouldn’t have even touched in the past because I wasn’t comfortable and didn’t know how. She has coached me up to it to explore those opportunities with good results so far.

[View full post](https://articles.primepractice.com.au/blog/practice-of-the-month-march-care-dental-centre)

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