--- title: Practice of the month June - St Lucia Dental description: With the help of Prime, I have systemised my whole practice so it works for us. Most going-ons have been regimented. Prime has definitely benefited me in getting a greater understanding of my practice and how everything is run. --- ## [![Primepractice](https://3107308.fs1.hubspotusercontent-na1.net/hubfs/3107308/Primepractice_June2018%20Theme/Images/logo.png) ![Primepractice](https://3107308.fs1.hubspotusercontent-na1.net/hubfs/3107308/Primepractice_June2018%20Theme/Images/logo_small.png) Prime PracticeThe Dental Management Specialists](https://primepractice.com.au/) Give us a call: [+61 2 8935 0600](tel:+61%202%208935%200600) [Log in »](https://engine.primepractice.com.au/login) #### Newsletter registration ** *Our newsletter is full of the latest news in practice management* # Articles - [Dental Patient Communication (16)](https://articles.primepractice.com.au/blog/tag/dental-patient-communication) - [Dental Practice Management (14)](https://articles.primepractice.com.au/blog/tag/dental-practice-management) - [Practice Ownership (11)](https://articles.primepractice.com.au/blog/tag/practice-ownership) - [Compliance: Infection Prevention & Sterilisation (10)](https://articles.primepractice.com.au/blog/tag/compliance-infection-prevention-sterilisation) - [Leadership (9)](https://articles.primepractice.com.au/blog/tag/leadership) - [Patient Experience (7)](https://articles.primepractice.com.au/blog/tag/patient-experience) - [Team Management (7)](https://articles.primepractice.com.au/blog/tag/team-management) - [Team Development & Growth (6)](https://articles.primepractice.com.au/blog/tag/team-development-growth) - [Business Acumen (5)](https://articles.primepractice.com.au/blog/tag/business-acumen) - [Associate Dentists Academy (2)](https://articles.primepractice.com.au/blog/tag/associate-dentists-academy) - [Dr Phillip Palmer (87)](https://articles.primepractice.com.au/blog/author/dr-phillip-palmer) - [Simon Palmer (43)](https://articles.primepractice.com.au/blog/author/simon-palmer) - [Client Interview (33)](https://articles.primepractice.com.au/blog/author/client-interview) - [Dr Michael Sernik (32)](https://articles.primepractice.com.au/blog/author/dr-michael-sernik) - [Brett Churnin (16)](https://articles.primepractice.com.au/blog/author/brett-churnin) - [Megan Sharpe (8)](https://articles.primepractice.com.au/blog/author/megan-sharpe) - [Daniel Midson-Short (6)](https://articles.primepractice.com.au/blog/author/daniel-midson-short) - [Anita Roubicek (5)](https://articles.primepractice.com.au/blog/author/anita-roubicek) - [Patric Moberger (5)](https://articles.primepractice.com.au/blog/author/patric-moberger) - [Bethan Flood (3)](https://articles.primepractice.com.au/blog/author/bethan-flood) # Practice of the month June - St Lucia Dental **Client interview, June 2015** - Interview with Dr Angus Quinn - Principal Dentist at St Lucia Dental **How were you introduced to Prime Practice?** My uncle is a dentist who did the Masters Program with Prime Practice. While I was still at dental school, I came along to a few workshops which planted a seed for me. After I bought my own practice, I saw Dr Michael Sernik do Primespeak Seminar and that was the clincher for me. It was really, really good. I got on board about 6 years ago as a client and have been with Prime since then. **What has changed in your practice?** When I bought my practice, I started off doing 2 days a week, and now, 6 years on, I have 4 clinicians working full time in my practice. We have just moved from a small house in St Lucia to a brand new purpose built practice just 10 weeks ago. **How did you get to this point?** I have worked incredibly hard to get to this point. With the help of Prime, I have systemised my whole practice so it works for us. Most goings-on have been regimented. Prime has definitely benefited me in getting a greater understanding of my practice and how everything is run. I see Prime Practice as a lifestyle management program. You get the tools to put in the right systems so you can enjoy your life outside dentistry. Life isn’t all about work! I have great people around me, so I am able to take time off. The systems have created a solid foundation for the team to work from. **How has the coaching experience been?** My Prime coaches have been fantastic. Having someone to run things over with and someone support me through my business decisions has been the best thing Prime has given me. **Has your team changed much over the years?** Yes! Our core team have been fairly consistent, but we have a team of 15 auxiliaries, located right next to a university, so yeah, people move on. The great thing is that the base is strong and the systems are strong, so it’s relatively easy for someone to come in and take on work. **What else have you gained from being in the Prime Program?** The workshops have also been great to get the team on-board. They get to see how a great practice should be run and they get a better understanding of where I want to take the practice and why. We actually have a workshop next week with the team. Prime have also helped us to orchestrate a really efficient recall system. Without these, I reckon you don’t have a pulse… [All articles »](https://articles.primepractice.com.au/blog)